PYTHEAS Software & Services PYTHEAS MailGate - POP3 Connector for Microsoft Exchange and Lotus Domino

Typical Configuration Examples

To help you through the various settings being relevant for inbound mail routing, please determine which example applies to your case, and follow the instructions. If you have more than one POP3 account, a different example may apply for each one.

  • Example 1: every user has his/her own Internet mailbox (POP3 account).
  • Example 2: you have a single POP3 account, which gets mail for several SMTP addresses (for ex.: name1@domain.com, name2@domain.com, etc.).
  • Example 3: you have a single POP3 account, which gets mail for only one SMTP address (for ex.: Your.Name@isp.net), and several users want to use this POP3 account.

Try message routing

Please note that especially for examples 2 and 3, you may find it useful to use the Try message routing tool (button on the property page of a POP3 account). Copy the message header text of a "real" message, and paste it into the tool window. The Check button will reveal how this message would be routed with the current configuration. Note: in Microsoft Outlook, you can get the Internet message headers of a message through the Options dialog, while the message is open.

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Example 1: Every user has his/her own internet mailbox

Administration program for your mail server SMTP address for each user Enter the SMTP address of his/her POP3 account.
The PYTHEAS MailGate Configuration Program Accounts tab Create the POP3 account entries
POP3 account properties Address validation empty
In the Search for routing criteria... frame
...only in this header <none>
... in the human readable part uncheck
...in the message subject uncheck
Recipients tab Create the Recipient entries
Recipient properties Select his/her POP3 account
Routing criteria check: route all mail...

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Example 2: You have a single POP3 account, which gets mail for several SMTP addresses (for ex.: name1@domain.com, name2@domain.com, etc.)

Administration program for your mail server SMTP address for each user Enter the user's SMTP address (for ex.: name1@domain.com)
The PYTHEAS MailGate Configuration Program Accounts tab Create the POP3 account entry
POP3 account properties Address validation empty
or uncheck the option below and use: @domain.com
Append SMTP addresses from Recipient definitions check
In the Search for routing criteria... frame
...only in this header Select <None> (1)
... in the human readable part uncheck
...in the message subject uncheck
Recipients tab Create a Recipient entry for each user, using the public SMTP address.
Recipient properties Select the POP3 account
Routing criteria uncheck: route all mail...
in keywords field: name part of the SMTP address (in our example this would be: name1 resp. name2 etc.)
Send unroutable mail to this recipient check for at least one recipient

Note (1): If the mail server at your ISP writes a header line containing the address a message was addressed to (the SMTP address used in the RCPT TO part of the SMTP dialog), we recommend to use the prefix (header name) of this line (we included "Delivered-To", "X-Envelope-To" in the list, but other values can be entered, too). More...

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Example 3: You have a single POP3 account, which gets mail for only one SMTP address (for ex.: Your.Name@isp.net), and several users want to use this POP3 account

Administration program for your mail server SMTP address for each user Compose the SMTP addresses in the following way:
Your.Name__User1@isp.net,
Your.Name__User2@isp.net, etc. (2)
The PYTHEAS MailGate Configuration Program Outgoing mail tab Take care of outgoing mail check
Use Make-Unique-Address tag check, and use the value __ (3)
Accounts tab Create the POP3 account entry
POP3 account properties Address validation leave blank
Append SMTP addresses from Recipient definitions check
In the Search for routing criteria... frame
...only in this header <None>
... in the human readable part check, if you wand to do mail routing in behalf of this information
...in the message subject check, if you wand to do mail routing in behalf of this information
Recipients tab Create the Recipient entries
Recipient properties (local) SMTP addresses Your.Name__User1@isp.net,
Your.Name__User2@isp.net, etc.
Select the POP3 account which receives email addressed to Your.Name@isp.net
Routing criteria either check: route all mail...
or use the keywords field: see (4)
Other SMTP addresses Your.Name@isp.net
Send unroutable mail to this recipient check for at least one recipient
Note (2) Do not use more than 10 characters between __ (2 underscores) and @. You should be more creative than ourselves, when choosing the tags to distinguish the users (User1, User2 etc.).
Note (3) Two underscores. If - for some reason - you don't want to use this value, change this tag. You will have to change all the SMTP addresses created according to this model.
By the way, in previous versions of our product, the default value for this tag had been ##, but unfortunately, it appears that Microsoft Exchange Outlook Web Access has problems accessing a mailbox whose SMTP address includes a # character.
Note (4) In the keywords field, you may use the user's last name, first name, projects, or other keywords (multiple values are allowed), which can direct PYTHEAS MailGate to automatically route incoming mail to the user who should receive it.