PYTHEAS is also strongly committed to the development of standard best
practices in Information Technology service management. PYTHEAS is a founding
member of the French chapter of itSMF (IT Service Management Forum), a global
non profit organization with 2500 member companies. itSMF France coordinates a
network of IT service management experts and makes different services available
to its members: Information updates, seminaries and conferences, translation and
sales of diverse ITIL related literature. Its mission is to set up a forum that
allows members to exchange their ideas and experience and to make best practices
evolve. More than 200 companies have already shown their interest by joining
itSMF France.
PYTHEAS has trained all its project managers and consultants in ITIL
standards and procedures, which are at the heart of the
PYTHEAS Service Desk solution and its evolution.
[Read more about ITIL]
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