PYTHEAS Service Desk

Service Desk, Assets management, Automatic inventory :
Manage you infrastructure with a global solution

Evaluate PYTHEAS Service Desk



Présentation_psd UGAP Inventaire physique




PYTHEAS Service Desk
All-in-one solution

Global solution

  • PYTHEAS Service Desk is an ITSM solution of assets management and service desk.

Full ITIL coverage

  • Coverage of 15 ITIL v2011 processes. The overall processes ara managed in a single data base.

Assets management

  • PYTHEAS allow to implement an infrastructure management in a common data base with your Services center.

Administration tools

  • Software deployment
  • Software audit
  • Deployment solution
  • Remote control
  • Printers deployment


  • The workflow engine allows to automate repetitive tasks, either sequentially or in parallel, of pre-scheduled actions.

Universal gateway

  • Customizable interface with the main solutions (Landesk, SCCM...), LDAP directory, Active Directory, ERP and systems supervision.

Inventories (PDA)

  • Our inventory solution meet all your needs in physical inventory and accounting reconciliation.


  • Web solution (http) : Compatible with every operating systems.
  • Same functionalities as the thick client (/windows client)




  • On-Premise
  • Standard SaaS
  • Dedicated SaaS
  • Hybrid SaaS




  • SGBD : SQL server, Oracle eand PostgreSQL
  • Virtualisation : Compatible with virtualization solutions (VMware and Microsoft Hyper-V).
  • Compatible with thin client (TSE, Citrix,...)




  • Consulting in service desk and assets management
  • Project management
  • Study and perform inventories
  • Installing and configuring
  • Training
  • Customizing and specific developments
  • Data transfer




  • Have a look on the assets of PYTHEAS Servicer Desk.